Evaluation of the impact of a large corporate leadership development course.

摘要

The purpose of this study was to evaluate the impact of a leadership development course for the top 100 leaders of a Fortune 500(TM) company using Kirkpatrick's four levels of evaluation and the Success Case Method. Participants' satisfaction with the training was measured through a survey given upon completion of the course and it was determined that participants were satisfied with the training. Knowledge gains as a result of training were also measured and participants' knowledge significantly increased after training. Participant behavior change due to training was discovered using the Success Case Method. Participants' top four changes in behavior that resulted from the course were: 1.) identifying development needs to improve bench strength 2.) developing someone on their team for a more responsible leadership position, 3.) developing a better understanding of their team members, and 4.) improving the performance level of their team. Organizational results due to training were discovered using the Success Case Method and included: 1.) profits and 2.) cost savings. Finally, information was gathered about the factors that led to training success, the factors that deterred training success, and how the training could be improved.