Analysis of Container Traffic Troughput the Port and Evaluation of Services Performance at the Port of Cotonou

目录

声明

ACKNOWLEDGEMENTS

ABSTRACT

摘要

Table of Content

Chapter 1 Introduction

1．1 Research background and research significance

1．1．1 Research background

1．1．2 Research significance

1．2 Research ideas and Research methods

1．2．1 Research ideas

1．2．2 Methodology of Research

1．3 Research contents and framework of study

1．3．2 Framework of Research

Chapter 2 Theoretical basis and Literature Review

2．1 Concept definition

2．1．1 Characteristics of the port service supply chain

2．1．2 Role of Port Supply chain service and Customer satisfaction

2．1．3 Port service Supply chain performance

2．2 literature Review

2．2．1 Port service Supply chain development

2．2．2 Previous contribution on port performance analysis

Chapter 3 Development Status of Port of Cotonou Benin

3．1 Overview of port of Cotonou

3．2 Traffic of the Port of Cotonou

3．3 Previous contributions to the performance of the port of Cotonou

3．4 services operations development at the Port Cotonou

Chapter 4 Analysis of Container Throughput and Service Performance of the Port of Cotonou

4．1 Evolution analysis of container transportation

4．2 Regression Analysis of container traffic throughput at the port of Cotonou

4．3 Service performance evaluation research hypothesis

4．4 Decision threshold for the verification of the hypothesis

4．5 Assessment of port of Cotonou services quality performance

4．5．1 Analysis process

4．5．2 Data analysis

4．6 Conclusion of analysis and hypotheses

Chapter 5 Countermeasures and suggestions of Port of Cotonou Service Supply chain development

5．1 improve port of Cotonou supply chain service competitiveness

5．2 Develop Value-added Service of Modern Logistics

5．3 Building a modern port Service system

5．4 Strategic alliances to develop port supply chain service

Chapter 6 Conclusion of Research

6．1 Main Conclusion

6．2 Limitations and future researeh directions

References

Appendix