声明
ABSTRACT
摘要
ACKNOWLEDGMENTS
CONTENTS
LIST OF FIGURES
LIST OF TABLES
ABBREVIATION
CHAPTER 1 Introduction
1．1 Situation of e-bank in Bangladesh
1．2 Statement of the problem
1．3 Objectives
1．4 Significance of the Study
1．5 Organization of the Thesis
CHAPTER 2 Literature review and Identification of E-banking
2．1 literature review
2．2 Forms of e-banking
2．3 Conceptual Framework Overview of E-Banking
2．4 Required Physical Infrastructure for E-Banking
2．5 Summary
CHAPTER 3 Methodology
3．1 The Research Design
3．2 Sampling Method
3．3 Data Collection
3．4 Method of Data Analysis
3．5 Research outline
CHAPTER 4 Present Scenario of E-Banking businesses in Bangladesh
4．1．1 E-banking features
4．1．2 Supported Infrastructure
4．2 Status of Computerization of Banking System in Urban and rural areas
4．3 Summary
CHAPTER 5 Challenges and offence of E-Banking business in Bangladesh by SWOT Analysis
5．1 Strength
5．2 Weakness
5．3 Opportunities
5．4 Threats
5．5 Findings
5．6 Recommendations
5．7 Summary
CHAPTER 6 Data analysis for customer satisfaction of E-banking in Bangladesh
6．1 Descriptive Analysis
6．2．Research Model
6．2．1 Model Summary
6．2．2 One-Way ANOVA results
6．2．3 Coefficients of regression equation
6．2．4 Major Findings
6．3 Conceptual framework
6．4 Summary
CHAPTER 7 Discussions，Conclusion and Recommendations
7．1 Problematic Issues Related E-Banking
7．1．1 Possible services rendered by e-banking
7．1．2 Management Challenges
7．2 Conclusion
7．3 Recommendations
REFERENCES
APPENDIX
Bibliography
重庆交通大学;
