Supporting casual tutors and demonstrators

摘要

This paper describes the implementation and evaluation of a comprehensive Department-based training and support program for casual tutors and laboratory demonstrators at the University of Melbourne. The program provides a structured approach to help casual staff develop an understanding of what is involved in high quality teaching and student learning, which can be applied in a computer science and software engineering context. The program involves a number of different phases, including: training sessions, self assessment, peer observation, academic staff member observations, and quality of teaching surveys. We discuss the strengths and limitations of the program, the implications for the Department and identify future directions.