THE SELECTION AND TRAINING FRAMEWORK FOR MANAGERS IN BUSINESS INNOVATION AND TRANSFORMATION PROJECTS - THE EDUCATIONAL PATTERN AND RECOMMENDATIONS

摘要

The riskiest factor in transforming a traditional business environment (BE) into a lean and automated BE is the role of profile and education of business and (e-)business transformation managers (BTM); the influence they have on the concrete implementation part of business transformation projects (BTP). The basic profile and educational prerequisites of such a business transformation manager has not been sufficiently investigated in a holistic manner in order to design the BTM's profile and its educational prerequisites; and that is the main goal of the authors' research (Trad & Kalpic, 2013a; Trad & Kalpic, 2014a). In fact actually, there is no concrete educational curriculum for such BTM profiles. This research paper deals with the optimal profile and educational prerequisites of the BTM who has to manage the technical implementation phase of complex business transformation projects; knowing that the BTPs' implementation phase is the major cause of very high failure rates (CapGemini Consulting, 2009). The implementations of such business transformation projects require a specific set of business architecture and implementation educational and training techniques. The authors have based their research on the main fact that only about 12% of business organizations successfully terminate innovation-related business transformations projects (Tidd & Bessant, 2009); therefore, there is an essential need for more research on the BTMs' profiles and educational prerequisites. "We know that those organizations that are consistently successful at managing innovation-related changes, outperform their peers in terms of growth and financial performance" (Tidd, 2006).