The Effect of Team Social Exchange Perspective on Employee Job Satisfaction

摘要

This study developed the relationship between team social exchange relationship (i.e., Leader-Member Exchange or LMX and Team-Member Exchange or TMX) and employee job satisfaction. This study evaluated the importance of LMX and TMX on job satisfaction. Furthermore, this study also examined the joint effect of LMX and TMX on job satisfaction. The results demonstrated that LMX, TMX, and the interaction of LMX and TMX were all positively related to job satisfaction. The level of job satisfaction was the strongest if LMX and TMX were both high, rather than if only LMX or LMX was high. The findings indicated that managers may devote more efforts in improving social exchange relationship between employees and their supervisors and teammates.