Preparation Of Standard Operating Procedures of Business Management On Smes Safira Handmade Batam

摘要

The administration and book keeping system in a business is one of the factors that can influence the success of a business. Rules or guidelines that can regulate the running of business processes are also an important factor in running a business. UKM Safira Handmade Batam requires an application system that can facilitate this business in processing data related to business management and also a Standard Operating Procedure (SOP) which is expected to be a guideline or reference in conducting business management. In this research, an application system and business management SOP will be designed for Batam Safira Handmade UKM. Data collection methods used in this study were observation, interviews and documentation. While the method used in and SOP is made by summarizing and analyzing a number of data obtained from the process of collecting data and evaluating business processes that have been carried out before. From this study producing Business Management SOPs that can be used as guidelines in managing business better and more accurate in accordance with existing procedures.