The Role of Leadership in the Implementation of Administrative Reform at the Indonesian National Institute of Public Administration

摘要

Most administrative reforms in public organizations have not produced substantial changes, neither in structure, nor process nor attitude. Leaders in such organizations tend to prefer to implement reform as a formality or simply to comply with rules and legislations, given the great risks they will face. This condition has encouraged a review of the role of leadership that must be undertaken so that substantive changes in public organizations can occur. A case study was conducted on an administrative reform process that resulted in substantial changes in the National Institute of Public Administration (NIPA), a key administrative body that undertook administrative reform at national level. The study found that in order to succeed in implementing substantial change, leaders must play the role of building change mindset for change, spokesperson for reform, pathfinding and demonstrate commitment.