Approaches in Redesigning the Organization of Local Apparatus - How and Which One Is More Effective?

摘要

An organizational structure is a means of achieving the goals of the organization. Demands to improve the performance of local government organization are often obstructed by the existing structure. Therefore it needs the organizational restructuring. This research aims to identify stages of organizational design and to find out the most effective organizational structure. It applies organizational design theories proposed by some experts. It employs qualitative methods with case study approaches. The result shows that there are five stages in designing an organization, comprising: determining the direction of the change in the organizational design, determining the workflow, departmentalization, and determining tasks of each working unit. Based on the research conducted on both organizations of local apparatus, the effective departmentalization uses the hybrid method. At the level of supporting staff, the most effective method is based on the function, while at middle line it is based on products or customers' area.