Research on the Performance Management Problems in Local Governments' Administrative Service Centers and the Countermeasures

摘要

The construction of a service-oriented government has become a considerable trend of government transformation; and the administrative service center, as a major innovation of China's administrative system reform, not only represents a useful attempt made by the government at managing work performance, but also fully reflects the public's satisfaction with the government services. Although the quality and the level of public services in today's society have made significant progress compared to the past, it is still hard to meet the rapidly growing demands of the public, which triggered a lot of conflicts and contradictions between the two. With the continuous establishment and development of a service-oriented government, the ways to effectively manage the performance of administrative service centers, to solve the existing problems of performance management, to improve the efficiency of administrative service centers, and to deepen the process of the governmental reform have actually become very significant in reality. In this article, through analyzing the development of administrative service centers of local government performance management and the main problems, then provides some countermeasures and suggestions on improving the performance management of the local government's administrative service center.