Legal Analysis of Labor-management Conflicts in Labor-intensive Enterprises: An Empirical Study on Shandong Province

摘要

Purpose: The purpose of this paper is to study the causes of labor and capital conflict in labor-intensive enterprises, and then put forward the legal path to solve the labor-force conflict in labor-intensive enterprises. Design/methodology/approach - In this paper, taking Shandong Province as an example, this paper tries to analyze the conflict of labor-intensive enterprises in labor-oriented enterprises, and takes 2354 valid samples collected from the labor-intensive enterprises in Shandong province as the empirical research object. With SPSS19.0 Statistical analysis software, through the establishment of the nature of the enterprise, the industry belongs to the industry, the degree of education, etc. 108 variables, the use of empirical analysis, combined with literature search and interdisciplinary research and other research methods on Shandong Province labor-intensive The harmonious degree of enterprise labor relations. Findings - Results revealed that older service employees experienced fewer customer stressors. Customer stressors mediated the negative relationship between age and burnout. Age was associated with use of passive avoidant (avoiding) and active constructive (problem solving) conflict management strategies. Furthermore, older employees used those strategies more effectively. Especially when avoiding conflicts, older employees reported more professional efficacy than younger colleagues. In contrast, younger employees benefited considerably less from strategy use and reported higher levels of burnout in general. Thus, results suggest older employees' effective conflict management and their positive perception of customer stressors contribute to lower levels of burnout. Practical implications - In order to alleviate the labor-force conflict in labor-intensive enterprises, we can improve the legal system of labor conflicts by establishing the correct solution to the conflict of labor and capital conflicts, strengthen the effectiveness of existing labor laws, implement the implementation system of labor conflicts, And other ways to resolve conflicts in a timely manner. In addition, we should give full play to the government, enterprises and the coordination of the role of workers, so that the protection of labor rights and interests. Through the benefit of consultation and balance, so that enterprises can be healthy development, workers feel the full "sense of access", this is to promote the harmonious and stable labor relations, to achieve the fundamental operation of social society. Originality/value - Based on the data, this paper analyzes the causes of the three types of labor conflicts and sums up the plight of labor and capital conflict, puts forward the idea of establishing the correct conflict of labor and capital, and establishes the countermeasures of labor and capital consultation system in order to alleviate the conflict and construct labor-Type enterprise harmonious labor relations to provide an effective path.