A MODEL TO MANAGE THE SOFTWARE ESTIMATION PROCESS THROUGH MATURITY LEVELS AND SERVICES

摘要

With the growth of the software industry in recent years, plan and manage well the development become vital practices for coordinating effectively a software project. Within this context the estimation process presents as basis for achieving a good planning and control of software projects. However, there are few sources that show a guideline of how to perform it. So, in order to fill this gap, this paper proposes a model to manage the software estimation process through maturity levels and services, thus establishing a way to implement it gradually and that fit the reality of each organization.