IMPROVING PROJECT PERFORMANCE USING DEPENDENCY CYCLE EXTRACTION AND ANALYSIS

摘要

To fulfill the objectives of a software development project in an organisation, project participants create different kinds of dependencies on each other. These dependencies and their types reveal a lot of dependency information about processes that are being followed to complete a project: e.g. project team structure, culture and communication patterns. Extracting these dependencies, which represent fragments of business process execution, and helping the analysts to find the root causes of some of the organizational problems in the projects is a non-trivial task; and business analysts and consultants might need to spend a lot of time doing this, using conventional analysis methods. Using a new concept called dependency cycles, this paper introduces a method for extracting these dependencies from conversation logs, and shows how they can be analyzed in order to extract patterns that could help an organization to improve its structure, communication forms, culture and business processes.