Knowledge Management Problems in Hospital Work A Case Study on Experiences in the Obstetrics and Gynaecology Department

摘要

In this in-depth case study, nine interviews were carried out to investigate knowledge management problems in one healthcare department in a hospital. Based on the Grounded Theory approach, we discovered six thematic knowledge management problem categories: Patient, Patient Data, Physician, Midwife, ICT Systems and Medical Equipment. Each thematic category was further decomposed into multiple items (traits) ranging from 3 to 18 items.