Management of Sustainable Products and Services using the Eco concept

摘要

We are confronted today with the challenges of designing sustainable products, processes and services. It is not anymore an option to achieve sustainability in our life, this became a necessity. To achieve sustainability, products, processes and services should meet the challenges not only related to their functions and performance but also to environment, economy and social issues. The need to preserve and efficiently use the world resources and reducing carbon emissions has lead to the eco-concept issue. It is an entire system we have to take into consideration, each part adding his contribution to the global sustainability. This paper presents some aspects concerning the steps to follow in improving the hotel's sustainability performance.