An Instrument Design to Measure the Sustainability of Technology in Risky Environments: Case study of Iraq

摘要

Electronic Government (eG) has become a vital tool to serve the beneficiaries; therefore, it has received the attention of many Information System (IS) researchers. Due to the importance of the sustainability of IS, this paper identifies the emergence of a clear gape to measure the sustainability of IS in risky circumstances, such as wars, conflicts and violence; nowadays, the risky issue is increasing remarkably. This paper expands previous studies whose focus was on investigating the sustainability of electronic services unsecured countries in the world. Consequently, a need for a specific tool to measure the sustainability of technology among the users in risky conditions has become urgent. Based on the findings, it can be confirmed that this instrument is reliable to measure the sustainability of technology in risky environments.