Digitalization of business processes in the field of food services as a factor in improving the food security of the region

摘要

The article discusses the digitalization of business processes of enterprises providing food services and the impact of this direction on improving food security in the region. The purpose of the article is to identify the effects of digitization of the industry in the field of improving the food security of the region. Objectives: to consider the theoretical foundations of the formation of the business processes of food services; to characterize their role in the production cycle; to analyze the indicators of food services of the Perm region; develop a model of business processes based on digital technologies that has a positive impact on the food security of the region. The article describes the business process and its features in the concept of production and management. The author considers the types and features of business processes in the field of food services, their content, and goals. The author examines the role of digitalization of business processes in the system and management cycle, the impact on the main results that characterize successful activity in the market of services. The article presents indicators of the food service industry and an assessment of the dynamics and problems at the regional level. The article offers a set of measures to improve the business processes of food service enterprises based on digital technologies that have a positive impact on the food security of the region.