A central purpose of the academic library is to support the teaching and learning goals of its parent institution. The Understanding Library Impacts protocol (ULI) generates evidence of library impact by exploring library and information use as a component of student effort. In this study, librarians and history faculty helped facilitate an evaluation of the ULI protocol at two study sites. The critical incident survey delivered rich evidence regarding student information behaviors during capstone coursework. Further probes isolated the students' most important library uses and the learning activities these uses supported. The learning activities crosswalk provided a method to link those behaviors to locally defined learning objectives and external frameworks for communicating student learning outcomes. Other questions isolated the 'factors of library use' that were helpful or problematic to students. Managers at the study sites can potentially use data regarding these 'helps' and 'problems' to support internal improvement processes. Responses to open-ended questions reinforced other findings in the study and revealed details of library impact on student learning.
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