Vigorous Knowledge Management in the Butch Public Sector

摘要

Knowledge has become a critical asset. Organisations which take good care of their knowledge resources have a competitive advantage over those that do not - a principal that applies in government organisations no less than in commercial. Within society as a whole, government is also a competitor - for example, on the labour market or with national non-government organisations (NGOs) over policy. Accordingly, government also needs to be careful to manage its knowledge effectively. This study discusses the ways in which Dutch central government has tried to come to grips with the concept of knowledge management in the public sector.