Metaphors are one tool which designers have used to bridge the gap between technology and the novice user. While metaphors work in theory, often the metaphor falls apart or breaks down during seemingly logical procedures. It would stand to reason that a metaphor which approximates the human-environment interaction, and remains consistent in the analogy, would be a more valid test of the benefits of a metaphor. In this study, novice and expert subjects were given a set of four computer-based, editing tasks, each of which was composed of six subtasks. The dependent variable was time to complete the task. It was found that novice subjects significantly benefited from the use of the realistic desktop design, while there were no significant differences in the performance of expert users.
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