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The impact of symbolic brand on loyalty

机译:象征性品牌对忠诚度的影响

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Existing research frequently consider symbolic image of brand as one-dimensional construct, they have neglected the abundance as well as the characteristics of symbolic meanings which are conveyed by the brand, and therefore there is theoretical contribution in discussing and examining the effect of different symbolic image of brand on consumer''s response. Based on “self” theory derived from sociology and psychology, Our research divides symbolic image of brand into four dimensions: “personal”, “social”, “relational” and “collective”, through survey, we investigate the affect of the four dimensions of symbolic image on consumer''s brand loyalty. Our research shows that through the mediation of brand involvement, brand trust and self-brand connection, symbolic image of brand positively influence brand loyalty. Speaking concretely, all the four dimensions of symbolic image positively influence consumer''s self-brand connections, at the same time, both the personal and collective image positively influence brand involvement, and all the personal, social and relational image positively influence brand trust. And brand involvement, self-brand connections and brand trust can accelerate consumer''s loyalty to brand directly.
机译:现有研究经常将品牌的象征性形象视为一维结构,而忽略了品牌所传达的象征性含义的丰富性和特征性,因此在讨论和考察不同的象征性形象的影响方面有理论上的贡献。品牌对消费者反应的影响。基于社会学和心理学的“自我”理论,我们的研究将品牌的象征形象分为四个维度:“个人”,“社会”,“关系”和“集体”,通过调查,我们研究了这四个维度的影响形象对消费者品牌忠诚度的影响。我们的研究表明,通过品牌参与,品牌信任和自我品牌联系的中介,品牌的象征性形象对品牌忠诚度产生了积极影响。具体而言,象征性形象的所有四个方面都对消费者的自我品牌联系产生积极影响,同时,个人和集体形象都对品牌参与度产生了积极影响,而所有个人,社会和关系形象都对品牌信任产生了积极影响。 。品牌介入,自品牌联系和品牌信任可以提高消费者对品牌的忠诚度。

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