Developing English Conversation Chatbot Using Dialogflow

摘要

Despite the fact that the use of English language is inevitable nowadays, some people find it difficult to learn. Moreover, the advance of technology has brought impacts on the way how people learn the language such as speech recognition technology that is used to develop learning tools. However, some existing learning media have several shortcomings. Therefore, to bridge this gap, such media to learn and practice the language are needed. This paper focuses on developing English conversation chatbot using speech recognition and artificial intelligence technology with Dialogflow platform as the artificial intelligence engine. Evaluations toward the chatbot were done by the expert review to identify the achievement of indicators and the users to know the level of responses accuracy. The result indicated that almost all agents have reached all indicators and most of the responses had accuracy rate of 100%. It is expected that the availability of the chatbot helps students to improve their conversation skills.