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SimVecs: Similarity-based Vectors for Utterance Representation in Conversational AI Systems

机译:SimVecs:用于对话AI系统中话语表达的基于相似度的向量

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Conversational AI systems are gaining a lot of attention recently in both industrial and scientific domains, providing a natural way of interaction between customers and adaptive intelligent systems. A key requirement in these systems is the ability to efficiently parse user queries, understand the intent behind each query, and provide adequate responses to users. Therefore, many applications such as conversation bots and smart IoT devices has a natural language understanding (LU) service integrated within. One of the greatest challenges of language understanding services is efficient utterance (sentence) representation in vector space, which is an essential step for most ML tasks. In this paper, we propose a novel approach for generating vector space representations of conversational utterances using pair-wise similarity metrics. The proposed approach uses only a few corpora to tune the weights of the similarity metric without relying on external general purpose ontologies. Our experiments confirm that the generated vectors can improve the performance of LU services in unsupervised, semi-supervised and supervised learning tasks over state-of-the-art prior works.
机译:会话式人工智能系统最近在工业和科学领域都引起了广泛关注,它为客户和自适应智能系统之间的自然交互提供了一种方式。这些系统的关键要求是能够有效解析用户查询,了解每个查询背后的意图以及向用户提供适当响应的能力。因此,诸如对话机器人和智能IoT设备之类的许多应用程序都集成了自然语言理解(LU)服务。语言理解服务的最大挑战之一是向量空间中的有效发声(句子)表示,这是大多数ML任务必不可少的步骤。在本文中,我们提出了一种新颖的方法,该方法使用成对相似度度量来生成会话话语的向量空间表示。所提出的方法仅使用少数语料库来调整相似性度量的权重,而无需依赖外部通用本体。我们的实验证实,与现有技术相比,生成的向量可以提高LU服务在无监督,半监督和监督学习任务中的性能。

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