Web Application to Improve Police Management Performance: A Web Application to Prepare Police Stations to Face an ISO 9001: 2008 Certification Process and to Improve Watching Activities of Human Rights

摘要

We are reporting a very specific and innovative development project, based on Internet technology, oriented both to support human right watch activities and to prepare police stations for ISO 9001:2008 certification. This project includes a Web application that tracks and records all Police Stations activities, provides citizens with the opportunity to evaluate police performance, and establishes citizensȁ9; verification and assessment, which can help people hold police activities more accountable. The web application, at a prototype level, is implemented in two Police Stations in Chubut Province, Argentina. The Minister of Government and Justice of Chubut Province, who is the political authority in charge of the Provincial Police, has decided to extend the project to the fifty Police Stations in Chubut and to all Provincial Police Divisions, in the near future.