Learning and Personal Development within the Public Sector by a Cognitive Narrative Cultural Approach

摘要

Many organisations suffer from "illness symptoms" because of high pressure and fast changing environments. There is no time for reflexion and perspective making, and learning within organisations falls short. However, if we cannot change the organisations outer pressure we must oppose the problem from inside, and it is assumed here that the narrative dialogue approach is one way to approach the problem for the employees within organisations. A 'Learning and Personal Development' Instrument has been developed in order to increase the individual's capability to describe his/her own situation within organisations. This instrument is based on ideas from the cognitive narrative area and the Socratic Question Technique. Interviews and seminars of a prototypical nature have been conducted within the health care and at universities in Sweden. The empirical results are positive for eliciting knowledge.