Welfare or Wisdom?: Performance measurement of information skills education

摘要

This presentation covers a brief introduction to the "skills" agenda currently operating in most of the developed world, with specific references to the UK, the US and Australasia. The consequent development of concepts of "information literacy" are described, and related to the recent work of the UK Society of College, National and University Libraries (SCONUL) Information Skills Task Force.The main body of the paper is devoted to reporting the results of a series of workshops undertaken to define what is important about information skills education using a standard Critical Success Factors methodology. This will help to define a standard set of performance measures for this activity. In the final section the issue of outcome measures is addressed by proposing the development of a measurement system using the SCONUL Seven Pillars Model of Information Literacy.