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Assessing Organization Culture as a Function of Information Technology Success

机译:评估组织文化与信息技术成功的关系

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摘要

This country has grown from an agrarian society, through the Industrial Revolution, past the Service Industry Era, to the current economic period labeled the Information Age. Information technology has been the catalyst for the new source of economic wealth. Some industries and specific organizations have successfully implemented various information technologies and, as a result, enjoy great competitive advantages. Others have not. Does the internal environment enjoyed by the organization contribute to this success or failure? Does the cultural climate of the organization, whether it is intent on production issues or people issues, play a role in the implementation success? These are questions worth investigating. The intent of this research is to assess the correlation between clutural attributes and the successful implementation of information technology. The set of cultural attributes includes confronting conflict, team orientation, problem solving, competitive, enthusiasm, adaptability, recognition, and collaboration, among others. This is a typical 9,9 position on the Managerial Grid (Blake, Mouton, 1964). Hypotheses were formed and two test instruments developed to collect data from 17 organizations. One instrument measured the success of implementing information technology within the organization. The second measured the descriptive attributes of the culture of the organization in question. The results of the analysis showed significant evidence to suggest a correlation between specific cultural attributes and the successful implementation of information technology systems. The most significant influence was found in the people oriented aspects rather than the production oriented aspects, although a high preponderance for production aspects was a prerequisite.
机译:这个国家已经从农业社会发展到工业革命,超过了服务业时代,发展到当前的信息时代。信息技术已成为新的经济财富来源的催化剂。一些行业和特定组织已经成功地实施了各种信息技术,因此享有巨大的竞争优势。其他人没有。组织享有的内部环境是否有助于成功或失败?组织的文化氛围(无论是针对生产问题还是针对人员问题)是否会在实施成功中发挥作用?这些是值得调查的问题。这项研究的目的是评估语言属性与信息技术的成功实施之间的相关性。这套文化属性包括面对冲突,团队合作,解决问题,竞争,热情,适应性,认可度和协作性等。这是管理网格上典型的9,9职位(布莱克,木顿,1964年)。形成了假设,开发了两种测试工具来收集来自17个组织的数据。一种手段衡量了在组织内部实施信息技术的成功。第二个衡量了有关组织文化的描述性属性。分析结果显示出大量证据表明特定文化属性与信息技术系统的成功实施之间存在关联。尽管以生产方面的优势为先决条件,但最重要的影响是在以人为本的方面,而不是在生产方面。

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