Maintenance support system and maintenance support method

摘要

The maintenance support system (100) is a wearable terminal (3) that provides maintenance workers with maintenance instruction information indicating the contents of maintenance work performed by the maintenance workers at the site, and one for each of a plurality of areas having a time difference. It is equipped with a plurality of maintenance-compatible terminals (2A, 2B, 2C) installed as described above, and a maintenance management server (1) connected to the wearable terminal and the maintenance-compatible terminal, and the maintenance management server is determined for each of a plurality of regions. Person in charge selection unit that selects the maintenance support terminal in charge of maintenance support of on-site maintenance workers based on the person in charge level information from the maintenance support terminals installed in the area belonging to the set standard working hours ( 126) and the voice information transmitted and received between the wearable terminal and the maintenance-compatible terminal selected by the person in charge selection unit based on the setting language of the wearable terminal and the setting language of the maintenance-compatible terminal selected by the person in charge selection unit. It has a translation unit (121) for translating.