MAINTENANCE WORK ASSISTANCE DEVICE, MAINTENANCE WORK ASSISTANCE METHOD, AND MAINTENANCE WORK ASSISTANCE PROGRAM

摘要

An apparatus for assisting maintenance work, a method of assisting maintenance work, and a program for assisting maintenance work that assists maintenance work, while reducing the number of onside services by a maintenance operator, are provided. An apparatus for assisting maintenance work includes a first acquirement unit configured to acquire a data set including a combination of device information of a target device and operation information of the target device, or a data set including a combination of the device information of the target device and event information indicating an event for the target device. The apparatus for assisting maintenance work includes a second acquirement unit configured to acquire work content information indicating a content of maintenance work, for the target device, performed through a maintenance operator, the work content information indicating a replaced or repaired part, or a new part after replacement. The apparatus for assisting maintenance work includes a learning unit configured to perform learning based on the data set acquired by the first acquirement unit, the data set being associated with the replaced or repaired part, or the new part after replacement that is indicated by the work content information acquired by the second acquirement unit.