AGNOSTIC CRM AUGMENTATION WITH A DISPLAY SCREEN

摘要

Automated computing machinery that includes a display screen, the machinery configured with a sales template of a sales campaign displayed by a browser extension on the display screen as an overlay upon a web page of a customer relationship management (“CRM”) application, the template including a question and an answer form for the question, the question and the answer form pertinent to a sales campaign; and the machinery configured with template functions additional to functionality of the CRM application, the template exposing such additional functionality through graphical user interface (“GUI”) widgets of the template as displayed on the display screen, the template implementing such additional functionality identically for disparate CRM applications.