Complains Management System and Method based on Complains Information

摘要

The present invention provides at least one user terminal that exists within a preset GPS range and receives civil complaint information from a user, receives civil complaint information from the at least one user terminal, stores and manages it in a database, and uses the at least one user terminal A server that provides the progress status of the civil complaint information, a program manager module that receives the civil complaint information stored in the server, classifies and groups it according to a specific criterion, records and monitors the progress status of the civil complaint information, and updates it to the server It has the effect of enabling immediate communication with civil complaints-related agencies by managing complaints more efficiently including