METHOD OF TROUBLESHOOTING USING CUSTOMIZABLE TROUBLESHOOTING INDICATORS OVER BUCKETS OF VARIABLE TIME

摘要

A method for facilitating diagnosis of problems experienced in a wireless network includes receiving a plurality of time-ordered events occurring in the wireless network. Each of the plurality of events is associated with at least one subscriber and has one or more attributes. The received time-ordered events are grouped into a plurality of categories based on time and based on the event attributes. A plurality of records associated with the plurality of categories is generated. Each record uniquely characterizes a corresponding category and has a uniform event density. An interactive graphical representation of the plurality of records is rendered to a user via a graphical user interface (GUI).