PROGRAM STORAGE MEDIUM, METHOD, AND APPARATUS FOR DETERMINING POINT AT WHICH TREND OF CONVERSATION CHANGED

摘要

A program causes a computer to execute a process for determining points at which the trend of conversation changed. The process includes: obtaining conversation data indicating the content that users spoke in a specified period of time; and determining a point at which the trend of conversation changed in the specified period, based on at least one of the following information items: information on the number of uttered words or characters, information on the number of speakers, and information on the frequency of utterances of positive words or negative words, determined for each unit time based on the obtained conversation data.