BUFFERED SCREEN CAPTURING SOFTWARE TOOL USABILITY TESTING OF COMPUTER APPLICATIONS

摘要

Present methods available to user centered design practitioners for gatheringinformation pertaining to end-user usability of computer applications haveproven tobe expensive, labour intensive, time consuming and somewhat ineffective. Ausabilitysoftware tool is described which results in relatively simple and effectivefeedback ofend-users reactions to the use of software applications. A critical event isidentified bythe user and the screen activity for a period of time prior to the criticalevent iscaptured. A file of these screen-clips as well as textual information enteredby the end-user is provided to the design practitioner for review and analysis.