GUARANTEE INFORMATION MANAGING DEVICE, DISTRIBUTION INFORMATION TRANSMISSION METHOD FOR GUARANTEE INFORMATION MANAGING DEVICE AND RECORDING MEDIUM

摘要

PROBLEM TO BE SOLVED: To provide a guarantee information managing device with which a consumer can easily manage a certificate and specify a repair request destination.;SOLUTION: This guarantee information managing device for managing information on a product guarantee in place of a member being a purchaser of the product, has a guarantee information database in which guarantee information being information on the guarantee of the product owned by the member are stored to be made correspond to identification information for identifying the member, a receiving means for receiving information for specifying a product in which a malfunction occurs and the identification information of the member from the member in the case the malfunction occurs in the product, an extracting means for extracting the guarantee information from the guarantee information database on the basis of the identification information included in the information received by the receiving means and the information for specifying the product, and a notifying means for notifying the guarantee information extracted by the extracting means.;COPYRIGHT: (C)2002,JPO