Service system with multimedia dialog to expert center has technician's video spectacles, preferably with microphone and earphones, that send image in his field of view to expert center

摘要

The system provides an on line connection between an on-site technician (2) involved in servicing and repair of complex technical equipment and an external expert center (6) with experts or an expert system. The on-site technician wears video spectacles (3), preferably in combination with a microphone (5) and earphones (4), that sends the image in his field of view to the expert center.