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SERVER DEVICE, METHOD FOR CONTROLLING SERVER DEVICE, EQUIPMENT GUARANTEE SYSTEM, EQUIPMENT GUARANTEE SERVER AND METHOD FOR CONTROLLING EQUIPMENT GUARANTEE SYSTEM
SERVER DEVICE, METHOD FOR CONTROLLING SERVER DEVICE, EQUIPMENT GUARANTEE SYSTEM, EQUIPMENT GUARANTEE SERVER AND METHOD FOR CONTROLLING EQUIPMENT GUARANTEE SYSTEM
PROBLEM TO BE SOLVED: To improve the convenience of a user in a service and to unitarily manage information on a service side. ;SOLUTION: In equipment 102 using consumables, the guarantee of the equipment 102 is imparted by purchasing the consumables with the guarantee, and a management server 101 manages the information of the guarantee. When receiving service request information from a user 103, whether the equipment for which the service is requested is a guarantee object is judged, and when it is the object, format data for notifying fault contents are transmitted to the user and the service request information is notified to a service store terminal and a sales store terminal together with the fault contents.;COPYRIGHT: (C)2003,JPO
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