SYSTEM AND METHOD FOR COLLECTING CALL AND COMMUNICATION TRANSACTIONS AND OFFERING REPORTING SERVICES AND A COMPUTER PROGRAM FOR COLLECTING CALL AND COMMUNICATION TRANSACTIONS

摘要

A reporting service and method arranged in a telecommunication network has been created for collecting transaction information and for providing a reporting service. According to the invention, to collect the transaction information, a reporting system, in which it is arranged a call database system (5), a parameter database system (6), and a message database- and a voice mail system (7), is arranged to have a data transmission connection with an IN-network system (1, 2), which directs the traffic to the customer's terminal equipment (9). The reporting system is arranged to collect the transaction information logs from the IN-network system and a data transmission connection is arranged in the reporting system by means of a network server (8) in order to display a transaction information report on a communication network terminal equipment (12).