The on-off line converged customer oriented communication method that implement C2C B2C model

摘要

PURPOSE: A method for the reverse type customer oriented on/off-line C2C(Customer to Customer) and C2B(Customer to Business) communication is provided to activate the C2C and C2B communication by making a customer immediately communicate with the exterior with a V(Virtual) code and to completely protect the personal information of the customer. CONSTITUTION: The V code is allotted to the customer connected to a V code server(13) and authenticated through a predetermined procedure. The V code holder selects a communication tool by accessing a service server(11) and inputs a nickname. The V code holder writes out a personal phone page, a wireless card and a wireless catalog in a phone page server(12). A V code recognizer inputs the V code by accessing the service server via a portable communication terminal(22) and communicates with the V code holder by using the communication tool linked with the V code. If the V code expressed in the barcode form is read by a barcode reader(42), the result is automatically transmitted to a gateway server(14). A message is automatically transmitted to a barcode expositor.