Controlling telecommunications system involves telephony server managing references to Computer Supported Telephony Application (CSTA) service and monitor objects and ID numbers for service and monitor requests

摘要

The method involves exerting control via at least one application in a terminal, whereby the application (12) communicates with at least one telephony server (14) via a Computer Supported Telephony Application or CSTA interface connected to the communications system. The telephony server manages references to CSTA service and monitor objects and ID numbers for service and monitor requests. AN Independent claim is also included for an arrangement for implementing the method.