COMMUNICATION CUSTOMER SERVICE SYSTEM, PROGRAM FOR COMMUNICATION CUSTOMER SERVICE SYSTEM, AND METHOD OF COMMUNICATION CUSTOMER SERVICE

摘要

PROBLEM TO BE SOLVED: To provide a communication customer services system by which good customer services can be performed even to the customers who are difficult to come to the stores by reasons of busyness etc.;SOLUTION: This communication customer services system 1 is provided with a registration state confirmation means 8 which confirms entry registration state of consumers corresponding to second client computers 4A-4F that are the transmitting origins of customer services request signals, when this system receives the customer services request signal from either of a plurality of the second client computers 4A-4F; and a communication connection means 9 which interactively connects the second client computer 4A-4F of customer whose entry registration is confirmed by the entry registration state confirmation means 8 to a first client computer 5.;COPYRIGHT: (C)2005,JPO&NCIPI