SYSTEM AND METHOD FOR PROCESSING A NEW DIAGNOSTICS CASE RELATIVE TO HISTORICAL CASE DATA AND DETERMINING A RANKING FOR POSSIBLE REPAIRS

摘要

Method and system are provided for processing a new diagnostics case relativetohistorical case data for a machine undergoing diagnostics. The method allowsproviding a database 12 storing historical case data for the machineundergoingdiagnostics. The method further allows calculating a degree of similarity(e.g., 14)between the new case and respective cases stored in the database. A list ofneighboring cases is determined relative to the new case based on thecalculateddegree of similarity between the new case and the respective cases stored inthedatabase. The list of neighboring cases is processed (e.g., 16) to determine arankingfor possible corrective actions for the new case. A corrective action isselected for thenew case based on the ranking of the possible corrective actions for the newcase.