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The multiple platforms which utilize the operation system which it possesses at service order information management control manner of the service order information management control client device and the client device, and the storage null platform unit which stores
The multiple platforms which utilize the operation system which it possesses at service order information management control manner of the service order information management control client device and the client device, and the storage null platform unit which stores
PROBLEM TO BE SOLVED: To realize service order management as if by one platform as a client function in service order processing spread over platforms.;SOLUTION: In regard to the service order processing spread over a plurality of platforms in a user station, a man-machine interface part 231 inputs and manages service order information of the plurality of platforms as one service order. A service order information distribution/integration part 233 divides the service order information by platform units, sends them to operation server devices 11 and 12 of a relevant platform, receives and integrates pieces of response data from the operation server devices 11 and 12, and converts them into response data of one service order. A service order information determination processing part 232 carries out processing determination with respect to the response data of the integrated service order, and it sends service order information to a center station in response to a determination result.;COPYRIGHT: (C)2005,JPO&NCIPI
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