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Systems and methods for building asset based natural language call routing application with limited resources
Systems and methods for building asset based natural language call routing application with limited resources
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机译:用有限的资源构建基于资产的自然语言呼叫路由应用程序的系统和方法
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摘要
A method of processing limited natural language data to automatically develop an optimal feature set, bypassing the standard Wizard of OZ (WOZ) approach. Natural language understanding models process existing data from other domains, such as the Internet, for domain-specific adaptation through the use of an optimal feature set. When the optimal feature set is passed on to any engine, the optimal feature set produces robust models that can be used for natural language call routing.
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