DETERMINING CALCULATION EXPRESSION FOR FINDING KPI RELATING TO BUSINESS PROCESS

摘要

A computer-implemented method is disclosed for determining a calculation expression for finding a KPI relating to a business process (process KPI) on the basis of a KPI obtained in each task (task KPI), the business process being representable as a graph structure including a plurality of tasks and edges representing how processing of the tasks proceeds. The method includes preparing a table defining a group of composite operation expressions for the task KPIs of the plurality of tasks, the composite operation expressions being associated with a predetermined relation of the plurality of tasks for each task KPI type; determining composite operation expressions for the task KPIs over the business process for each task KPI type by referring to the table; and creating a calculation expression for finding the process KPI of the business process using the composite operation expressions for the task KPIs over the business process.