Automatic frequently asked question compilation from community-based question answering archive

摘要

Frequently Asked Questions (FAQ) data are generated using Community-based Question Answering (CQA) data. A thematic hierarchy generation module receives multiple data sources and generates a thematic hierarchy of the data source, where a data source has one or more topics and a topic has one or more themes. A feature classifier classifies multiple CQA data into one or more themes based on the thematic hierarchy, where a CQA data contains multiple question-answer pairs. A selection module selects multiple question-answer pairs from the CQA data based on the classification, measures the quality of the selected question-answer pairs and generates FAQ data using the selected question-answer pairs of the CQA data.