Methods and systems for improving the productivity of telephone contact points include analyzing and extracting the size values of contact information, determining the expected call processing values, call performance values and DAC probabilities. A The code generated for the dimension value determines a probability prediction and the expected call performance of a set of generated codes.

摘要

A system and method are proposed based on negative examples to improve the performance of speech recognition. The execution method described at present involves identifying positive false and negative keyword instances in automatic speech recognition system (ASR). There are various ways to identify negative examples of keywords. Such methods may include:For instanceListen to and learn possible negative examples from a specific text source in a wide range of areas. There is at least one way to do it.Negative examples of keywords can improve the performance of the registry system administrator system by reducing false motivation.