Image forming apparatus that transmits and receives maintenance work data to and from remote service center, including reconnecting after restart

摘要

An information processing apparatus (e.g., multifunction device, printer, scanner) without bothering a user, even after disconnect and restart transmits and receives maintenance work data. When the image forming apparatus is required to be disconnected and reconnected after restarting the image forming apparatus during connection with the information processing apparatus, identification information for identifying an information processing apparatus (e.g., call center) to be reconnected is stored in a storage section. The image forming apparatus is reconnected to the information processing apparatus identified by the identification information stored in the storage section after the image forming apparatus is restarted.