SYSTEM AND METHOD FOR ASSESSING AND IMPROVING THE QUALITY OF CARE PROVIDED BY PHYSICIANS AND OTHER HEALTHCARE PROFESSIONALS IN THE WORKPLACE

摘要

The present invention provides for a system and method for assessing and improving the quality of care provided by healthcare professionals in the workplace. A database is instantiated with user information from a plurality of users. A rating scheme is then created from the database comprising a plurality of ratees and raters. The rating scheme may be validated by a validator, and then surveys are automatically transmitted to the raters. The completed surveys are received and a report is generated for each rate, which may be subject to further approval. The ratees are then emailed software modules and prompted with reminders to select development goals, participate in online training, obtain ongoing evaluations from leadership, and receive follow-up survey feedback on the extent to which the ratee has improved. The software modules are determined by the system based on the behaviorally anchored feedback received for each ratee.