EMPLOYEE PERFORMANCE MEASUREMENT, ANALYSIS AND FEEDBACK SYSTEM AND METHOD

摘要

A method, apparatus and system is described that tracks and displays employee performance in real time, or near real time. Employee performance may be measured by the amount of sales associated with each employee over time. Sales reports are generated immediately after a sale is completed and sent to a server. The server records sales information in the sales reports in association with one or more employees responsible for the sale. Sales performance of each employee may be displayed to the employees in real time on a display at their workplace, in order to provide immediate feedback to the employees on their relative performance among each other. Sales goals, and awards for reaching the sales goals, may be defined by management and also displayed along with the employee sales information, to further motivate the employees.